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Golden Cargo is organized to provide a competitive and comprehensive service, and to ensure that goods and spare parts will be transported across the globe in time and intact. Provide also solutions of cargo forwarding services via air, sea and land Freight, along with the provision of warehousing, Marine and Aviation Logistics Solutions. Golden Cargo's aim is to maintain low and consistent costs for the services provided, and not to charge according to the predicament of the client or by competing with the expensive alternative of a delayed ship.
Golden Cargo is committed to consistently meet the requirements and expectations of their Clients, in order to be their #1 choice. The quality of the provided services determines and assures our Clients’ satisfaction. Thus, quality is our basic care and obligation.
Golden Cargo aims to remain at the forefront of their established fields of business by continuous improvement, initiative and innovation. This involves the participation, thoughts and endeavors of all our employees.
We, the top management and staff of Golden Cargo are committed to continuously improve the Quality Management System and the quality of our services and processes.
Our objective is to develop and implement a Quality Management System according to the International Standard ISO 9001:2015 and all the applicable regulatory and statutory requirements, as well as local warehousing and distribution law (ΥΑ 1348).
We all are committed to assure, that all the necessary resources (human, equipment, facilities) are available so that the Quality Management System is constantly maintained and improved at the Client’s satisfaction and our liability is increased.
To achieve the above GOLDEN CARGO will:
- Provide resources
- Apply a quality planning system
- Commit to monitor all the operation steps
- Control the subcontractors
- Care for customer satisfaction
- Promote self-inspection
- Comply with legislation
- Identifies Risks and Opportunities
- Set quality goals and monitors the achievements
- GOLDEN CARGO employees are aware of this quality policy.
- Management commits to provide quality services to all clients.
